Field Collection Officer - Jakarta (Financial Services)

Join Mitracomm Ekasarana as a Field Collection Officer in Jakarta and play a pivotal role in supporting financial operations while enjoying a competitive salary, career growth opportunities, and the convenience of working near your home. Our company is a leading provider of financial services in Indonesia, and we are looking for a dedicated and proactive individual to join our team.

As a Field Collection Officer, you will be responsible for collecting overdue payments from clients and ensuring timely recovery. You will work closely with our sales and customer service teams to maintain strong client relationships. This role offers a dynamic and challenging environment where your efforts directly impact our financial performance.

Mitracomm Ekasarana provides a supportive work environment, professional development opportunities, and a competitive salary package. If you are passionate about financial services and have a strong work ethic, we invite you to apply and be part of our growing team.

📋 Tanggung Jawab Pekerjaan

• Collect overdue payments from clients through phone calls, visits, and other communication methods.
• Document all collection activities and maintain accurate records.
• Work with sales and customer service teams to resolve payment issues and maintain client relationships.
• Provide regular reports on collection activities and performance metrics.
• Follow up on unresolved cases and work towards full recovery.
• Adhere to company policies and procedures regarding collections.
• Assist in training new hires and maintaining a positive team environment.
• Stay updated with industry trends and best practices in collections.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in collections or related roles.
• Proven track record of successful collections and customer relationship management.
• Strong communication and negotiation skills.
• Ability to work under pressure and meet targets.
• Familiarity with Microsoft Office Suite (Excel, Word) and CRM systems.
• Valid driver's license and reliable transportation.
• Bachelor's degree in Business Administration, Finance, or related fields.
• Fluency in Indonesian and English.

🛠️ Keahlian

Lowongan Terkait